www.Netflix.com/replacement – Replace Your Netflix Bad Disc Online



Receive a bad disc from Netflix? If yes, you should go online the website www.Netflix.com/replacement (or www.netflix.com/DiscProblems) right now and login your Netflix account to report your disc and follow the on-screen instructions to replace it. A replacement will be sent to you immediately.

How to replace your DVD:

1. When you login your Netflix account, select the “Your Queue” option. You should find out the title for your bad disc.

2. Click on the “Report Problem” for your bad disc. It will show you a pop up window, Click on the “DVD is damaged, scratched or unplayable” link.

3. Conform your ship address to receive your replacement DVD.

Click here to replace now!

Please note: Before you start making a replacement, you should try to make sure the problem is from the disc. Sometimes problem is from the TV or other devices. When the error appear, you can go to the website www.netflix.com/help and enter the error code to search for the solutions.

If you need more help, call Netflix customer service 1-866-716-0414.



6 Comments on "www.Netflix.com/replacement – Replace Your Netflix Bad Disc Online"

  1. This is twice in a row that I have received a cracked disc.

  2. I received in the mail the movie Revenge of the Kung-fu master. When I remove the disc from the package it was crack in half.

  3. Beverly J. Donatone | April 8, 2014 at 8:55 am |

    Received The Hunger Games Disc 1. Less than half way through it the picture and sound both became distorted to the point that we could not tell what was happening. Please send another disc that is in excellent condition!

  4. susan varno | May 4, 2014 at 11:45 am |

    Instructions Not Included 236 626 has a choice of English or Spanish. However, in both “English” and “Spanish” everything, Including the opening credits are in Spanish. There are not even any subtitles. Please replace this with a disk that either the “English” choice works or at least has subtitles in English.
    Thank you.

  5. JoAnne Taylor | July 11, 2014 at 6:06 am |

    The first “A New Leaf” had no sound or subtitles. The replacement would not play. Phrase something like “invalid disk” came up — much as we tried. HOPELESS??

  6. C.K. Torrence, Jr. | October 11, 2014 at 2:17 pm |

    “August Rush” DVD is cracked, & I`m unable to play.

Comments are closed.