Receive a bad disc from Netflix? You should go online the website www.Netflix.com/replacement (or www.netflix.com/DiscProblems) right now and login your Netflix account to report your disc and follow the on-screen instructions to replace it. A replacement will be sent out immediately.
Before you start making a replacement, you should try to make sure the problem is from the disc. Sometimes problem is from the TV or other devices. When the error appear, you can go to the website www.netflix.com/help and enter the error code to search for the solutions.
If you need more help, call Netflix customer service 1-866-716-0414.
this disc tim conway timeless comedy was broken not working thanks morgan
carmen-ahip hopera disc will not play. message comes up saying not ready at this moment. please replace. returning disc 5-21-2012.
Your CD #Every Second Counts# is not playable. Please replace ASAP.
Empire Under The Sun has a defect. Please replace. I am sending it back
today, 9/17/12.
Thank you.
The disc shinning through is damaged. When it was loading a statement came up on screen reading”bad disc”. Removed and washed but still could not load.
Am returning on Monday October 1st
.
Thank you
half way through the video, battleship, the actors lips would move and after talkling the voice came through.,,lips moving then the voice.
Deadwood season 3 disc 1 was broken.Please send again.
Moneyball displayed “dirty disc” as soon as it came on. Tried washing with damp cloth, then with Wndex. Previews came on but as soon as Moneyball came on it stopped and “dirty disc” came back on. Won’r play at all.
Pl replace “The GBood Sheherd”; the one I got is defective. cleasind did not imp[rove. krs/No v-20-12
DVD “Somewhere In Time” is cracked right down the middle. Please replace.
This is the second time to receive What theBleep do we know Damaged . Can someone over there just throw these damaged D V D ‘s out, I’m sure it will save the Co. money. LOL! M .
I am returning a Blu-ray disc of Jackie Brown. i can not play Blu-ray discs! This is the second Blu-ray of this same movie.
I too have complained and called in about defective DVD’s and am unhappy with this kind of service. There is no excuse for your company not having a system to throw out the DVD’s that do not work. If this does not change I for one will discontinue your service.
the bluray disc dark shadows #229186 does not play on my blue ray player i am returning it on january 26 2013
The DVD Mirror Has Two Faces is cracked right down the middle.
Please replace ASAP.
Last night was a very frustrating night. My husband and I were ready tho watch our Saturday night movie (The Butterfly): I opened the envelop in which the DVD disk came just find out the disk was broken, not only that but, apparently the person who last sent it to Netflix, had place a piece of tape on it. May I suggest checking a disk to see if it is OK, before Netflix sends it out to the customer. Please send it again. I am returning the defective disk to you.
the prince of tides has a big crack in the middle.Please send it again.I am returning
the cracked one today.4/28/13.
My disk is cracked. It is the second time that I receive a defective disk