www.Netflix.com/help – Netflix Self Help System Online



Are you a customer of Netflix? Do you have any questions about your movie rental services or TV devices? If yes, you can now go to the Netflix Self Help website www.Netflix.com/help to search for the answers to the frequently asked questions, such as how to install Netflix ready devices, how to set the queue, how to replace a bad DVD, how to use gift subscriptions, and more.

How to use the system: Just check out the above link, enter your question keyword (such as “error code XXXX” or “black screen”) in the search box and click on the “Search button”, then you can get a list of Q&As related to your questions.

Click here to use the self help system now!

Popular error codes & solutions:

Error code 0013 – It occurs when you watch Netflix on Android tablet or mobile device. To solve the problem, just uninstall your Netflix application data and clear the cache, then download and re-install the Netflix application. Link>>

Error code 1011 – It occurs when you connect to the Internet from your Apple device. To solve the problem, just reboot your device and uninstall your Netflix application, then re-install it. If the problem still occurs, check the Internet connection for your device. Link>>

Error code n8157 – It means the Netflix Silverlight plugin can’t work fine on your computer. To solve the problem, you need to reboot your computer, disconnect Audio/Video devices and Audio Enhancements, then re-install audio card drivers. Link>>

Visit www.Netflix.com/help to find more answers now!

And if you encounter problems for Netflix TV application, please visit www.Netflix.com/tvhelp!



8 Comments on "www.Netflix.com/help – Netflix Self Help System Online"

  1. the last dvd sent to me was damaged. this makes about the 4th time I have
    received dvd’ that did not work! Also it seems that I never get movies I
    have picked and put in the “QUE”. I sure hope your service improves!

    Discoureged customer,

  2. Shinn, Virginia or Steven | August 24, 2011 at 11:51 am |

    I have tried to get “North & South” the first one was cracked, the seconed one had sound only at the start of the movie then no sound, the third one was, I think, the same one! sound at the first then no sound.
    I would appreaciate it if you would wave the one month charge on my bill . three bad disks in a row is not a good track record!

  3. Any time I play a movie on line, it keeps stopping and starting. I pay for the internet movies and have a hard time watching them with this happening all the time, or I’m told it can’t be played at this time.

  4. Movie ended before it was over????????????/

  5. Movie ended before it was over???

  6. Hi i would like to changed the password and the email.

  7. rosemary manis | October 2, 2012 at 8:54 am |

    I am returning the second CD you have sent me because I do no have that blue-ray thing on my tv and would appreciate if you would send me CDS on the original whatever. rosemary manis

  8. I need help loging in. My old email was rdrgutierrez@aol,com. but I forgit my oassword because I had a stroke and I can’t remember it. Can sebd it ti ay my new email address because I can,t use the other email address. I have an ioen account niw.

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