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www.Netflix.com/help – Netflix Self Help System Online

 

Are you a customer of Netflix? Do you have any questions about your movie rental services or TV devices? If yes, you can now go to the Netflix Self Help website www.Netflix.com/help to search for the answers to the frequently asked questions, such as how to install Netflix ready devices, how to set the queue, how to replace a bad DVD, how to use gift subscriptions, and more.

How to use the system: Just check out the above link, enter your question in the search box and click on the “Search button”, then you can get a list of Q&As related to your questions.

So visit www.Netflix.com/help to find answers now!

And for TV help, visit www.Netflix.com/tvhelp!


97 Comments to www.Netflix.com/help – Netflix Self Help System Online

  1. Fred E Carlson's Gravatar Fred E Carlson
    June 18, 2011 - 7:51 pm | Permalink

    Will be sending the disk back please send me an other one

  2. Mellony's Gravatar Mellony
    June 19, 2011 - 9:14 pm | Permalink

    netflix,
    Please play Family Matter old school !

  3. June 25, 2011 - 2:18 pm | Permalink

    will be sendin back pinocchio movie please sent another movie…….Thank you

  4. June 25, 2011 - 2:19 pm | Permalink

    doesnt work

  5. June 27, 2011 - 11:32 pm | Permalink

    we have 3 internet tv that is goggle tv why cant all 3 tv;s be in use with netflix at the same time ?

  6. Mary Alice Morgan's Gravatar Mary Alice Morgan
    June 28, 2011 - 7:50 am | Permalink

    Received a Netflix movie yesterday, “Into the Arms of Strangers,” that arrived cracked and wouldn’t play.

  7. Hawkins's Gravatar Hawkins
    June 29, 2011 - 5:07 pm | Permalink

    I sent back the last movie, we have been gone 1/2 of May and 1/2 of June. I did not know we were charged by the month, I thoughthgt it was by the movie and I also thought we had signed up for 6 month needless to say I am not happy with the way your program works

  8. Hawkins's Gravatar Hawkins
    June 29, 2011 - 5:09 pm | Permalink

    I sent back the last movie, we have been gone 1/2 of May and 1/2 of June. I did not know we were charged by the month, I thought it was by the movie and I also thought we had signed up for 6 months, needless to say I am not happy with the way your program works.

  9. Lois Thompson's Gravatar Lois Thompson
    July 19, 2011 - 4:57 pm | Permalink

    We have not received any movie from Netflix in many weeks. We have no idea what happened to the one we sent back months ago. Please notify us what is happening.

  10. Steve Vernon's Gravatar Steve Vernon
    August 18, 2011 - 11:35 am | Permalink

    movie to be delivered on8/16 has not arrived as of 8/18

  11. August 19, 2011 - 8:16 am | Permalink

    the last dvd sent to me was damaged. this makes about the 4th time I have
    received dvd’ that did not work! Also it seems that I never get movies I
    have picked and put in the “QUE”. I sure hope your service improves!

    Discoureged customer,

  12. Shinn, Virginia or Steven's Gravatar Shinn, Virginia or Steven
    August 24, 2011 - 11:51 am | Permalink

    I have tried to get “North & South” the first one was cracked, the seconed one had sound only at the start of the movie then no sound, the third one was, I think, the same one! sound at the first then no sound.
    I would appreaciate it if you would wave the one month charge on my bill . three bad disks in a row is not a good track record!

  13. Dorie's Gravatar Dorie
    August 30, 2011 - 7:40 pm | Permalink

    Any time I play a movie on line, it keeps stopping and starting. I pay for the internet movies and have a hard time watching them with this happening all the time, or I’m told it can’t be played at this time.

  14. Fred's Gravatar Fred
    April 14, 2012 - 10:33 pm | Permalink

    Movie ended before it was over????????????/

  15. April 14, 2012 - 10:33 pm | Permalink

    Movie ended before it was over???

  16. luz molano's Gravatar luz molano
    September 18, 2012 - 10:59 am | Permalink

    Hi i would like to changed the password and the email.

  17. rosemary manis's Gravatar rosemary manis
    October 2, 2012 - 8:54 am | Permalink

    I am returning the second CD you have sent me because I do no have that blue-ray thing on my tv and would appreciate if you would send me CDS on the original whatever. rosemary manis

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