What is Kmart 5 Star Customer Service?
Kmart has launched a new “5 Star Customer Service” program at all stores. According to this program, when you get help from their employee, you can receive a card identifying that employee’s name and the store number. Then you can go to www.Kmart.com/5star to provide your experience information, including the Store Number, Associate Name and how they helped you.
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Learn more from http://www.kmart.com/5star
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I WENT IN TO THE STORE I COULDNT FIND THE PHILLES GEAR AND OF OFF A SUDDEN THIS NICE LADY NAMED HELEN W HELP US FIND IT SHE WAS SO HELPFUL TO US AND BRING K MART IS GOT THE RIGHT PEOPLE I LOVE KMART THANKS TO HELEN W
I have been very pleased with the service I got when I shop at our Kmart store.
I was waited on by Gwen Marshall and the store number is 9306.
Thanks Gwen.
Peggy at store#3401 in Fall River was the nicest checkout personel I have ever had the good fortune to expierience. Coudo’s to you for hiring her, don’t ever let her go!
i went to kmart and was putting on a layaway and was helped by a experenced and very well informed employee named lisa pineautt at store number 3152 with her help i had a extremely good experience at kmartand would be happy to come back anytime
I when into the store 9625 the young lady was very nice jamie hamelson.
Julia Villarta was very helpful in finding the things I needed, so and catch the bus needed to return home. it was graitous of her to help me find what I needed in a timely manner.
I am very satisfed with the customer service Kmart Provides (3858) I recently had bought 2 lee Shirts at a price Of $16.99. Unfortunately i had an acident and my shirt got damaged with a cleaner. They nicelly with no questions asked exchanged it for me
for me. Thanks to Kevin and Anatasia, i had never had this happen to me and thought that my money was lost.
I started shopping at K-mart more recently because I like that fact that people are more helpful here than at Walmart. I was in to buy a couch for my son and Amy (7206) took the time to help me. I appreciate coming into a store and having employees happy to help and polite. Thank you very much to make little things in life simpler.
I like when I get good customer service, then that makes you want to shop more often at that store.
I like it when you get good customer service like I did at store 4720 by Victoria Arbenz. She has very good customer service skills, makes shopping at that store more enjoyable. Thanks Victoria!
Victoria at store 4720 gave me a price change on an item that I purchased Friday that went on sale Sunday. That is what good customer service is all about. Thanks again Victoria!
This very Handsome Man dropped all that he was doing just to help me.He is the top employee there in my books.Very professional, courteous,Knowledgeable, and a big man.Thanks Michael Mendozia
I went to store 3368 and there a nice guy by the victor s they have great customer service skill,more people should going to work with a postive attidude and willing to work and proform great job
Went to store 3359 to look around meet Kim Betts helping another customer that had been there awhile in the lamps Kim help the customer in 5 min find what she needed I knew the customer she told that she could not had found what she needed if it was not for Kim way to go Kim
I recently went to Kmart to exchange some items . i meet a lovely lady name Juanessa at store 3868. She was very helpful , and kind . I actually can say I had a good time lol at Kmart returning things . she was awesome i go back to that store with ease . Iwill stop and say hi everytime i past her desk now . thank you
juanessa you do your job great !
I must commend Store 3002 as to the cleanliness & the neatness of their store.
The front manager (Warenell)was most helpful.
went to store 1281 Look aorund meet Connie Gcmez . I need to ask a question about the jewelry box . Connie help me right away . And connie talk me to the jewelry box that I need . I was very happy that connie help. I will come back again because of the great customer sevice.
My name is Regina C. Williams, and I went shopping at STORE #7058. It’s has been a pleasure to walk in KMART OF GREENWOOD, SC and start shopping for the CHRISTMAS SEASON, It was people there at Kmart, but for some reason I was able to look around and start shopping. I really did have Help in each area that I shop at in KMART. Then what made it even better the help coming from a lady by the Betty Lewis, all I can say, you are GOOD AT WHAT YOU DO. Thank you for your help and taking the time to help me.
Regina C. Williams
My family and I are frequent shoppers of kmart store 7410. Your staff is always helpful. But one person stands above all, his name, Nathaniel Wineglass. He is always smiling and willing to help. Sometimes he goes out of his way to answer questions or show you where to find hard to locate items or prices. He is a good man and very helpful.
I wanted to let you know that, Brice was very nice and pleasant to meet.
He was clean looking. My visit was nice and will return.