www.Dell.com/dc1 is the official website of DellConnect program, which is designed to help Dell users solve the computer’s troubleshooting by giving the remote control to Dell Support representatives. With the system, they can analyze the configuration of your system, view and edit your files and registry, view and comment on your screen.

If you would like to use the system, you should contact a Dell technician first. Then go to the website, agree the terms and conditions, download the DellConnect Software and enter the code number given to you to start the session.

Please note, you will always have overriding control by movement of you mouse in the session. You will also be able to discontinue the session at any time.

See more details at www.Dell.com/dc1!