www.Comcast.com/deviceupgrade – Request Your New Comcast Cable Modem Online

If you’re a Comcast XFINITY Internet Customer and have received a notification for cable modem upgrade, you can go to the website www.Comcast.com/deviceupgrade to request your new cable modem online.

How to request:

It’s very simple! Just open this website link www.Comcast.com/deviceupgrade and follow the instructions to fill out the  request form with your Comcast Account Number and your personal information. Then Comcast will send you a new modem within 4-6 weeks. There is no need to pay any charge if you return your old modem within 30 days of installing your new modem.

Click here to request now!

Please note: You new cable modem includes a self-installation kit so that you can install it by yourself. You can find all the equipment you need is ready for installation within five business days of your service order. Just within a few steps, you can install and activate your Comcast service quickly and easily with a technician. And if you would like to let Comcast personnel to install your modem, you need to pay an installation fee.

If you don’t receive the self-installation kit, just go to the website www.comcast.com/selfinstall and click on the “how to order” link and follow the instructions to order it online or pick one up at your local Comcast service center.

Click here to see the Self Installation Kit (SIK) FAQs.

To see if your current Comcast cable modem is compatible with your Xfinity Internet service, you can go to the website http://mydeviceinfo.comcast.net and select your Speed Tier to get your result.

For more help, please visit www.Comcast.com/deviceupgrade or call customer service at 1-800-XFINITY.

8 Comments on "www.Comcast.com/deviceupgrade – Request Your New Comcast Cable Modem Online"

  1. You are the most annoyingly incompetent company I deal with and I am constantly on the lookout to fire you and replace you with people who know what they are doing. I wasted an afternoon trying to get onto the site you instructed, no luck. Did chat with a guy in a far off land andhe was useless. I called the phone number you gave, waited 40 minutes and then just gave up. Today I went back to the site and I think, not sure, I actually ordered the Modem which I really don’t want. If the instructions come through like everything else from your lousy communications I will just be more frustrated and, to top it off, I am paying you about $3,000 a year for the privilege of having you handle my TV and Internet connections. Am I a happy customer? No! Do I spread my dissatisfaction with a wide group of friends and family-You Bet!

  2. Send to: 4501 West Tufts Ave. Denver, C. 80236-3308

  3. Site did not work.

    Keep getting:



  4. I have received many many phone reminders about this UPGRADE. I have never received a LETTER therefor I have NO letter number for your form. Your website refuses to recognize my one and only Email address I have ever had. I have no password and it will not let me set one because it does not recognize my One and Only Email I have ever had. Please just send me one of the upgrade Modem. My comcast account number is on record with your office as is my address and phone number since you keep calling me. PLEASE JUST SEND ME ONE. Russell Richhart

  5. Required fields have been correctly filled in!!!!!

  6. After many attempts to gateway modem i’am about to give up.
    can.t get into site with sign on even after calling to update password that i didn’t know existed.
    can someone just send the damn thing.
    manuvering through your site is a lesson in futility.

  7. From tomorrow i’m gonna lose weight. Summer is comming guys!
    Who starts with me? I found a good way in google and want to
    give it a try, simply type in g0ogle; fitMarikka advices – burn fat

  8. Fabulous, what a web site it is! This webpage provides helpful facts to us, keep it up.

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