If you have purchased a Family Mobile phone and a Starter Kit at Walmart store or Walmart.com, you should go to the website www.Myfamilymobile.com to activate your plan first before you start using the phone.
What you need to activate your Family Mobile plan?
Your Family Mobile phone and the packaging items
A Family Mobile Starter Kit or Activation Kit
Your driver’s license or other personal identification such as passport, military ID, permanent resident card, and so on
Visit the above website link, click on the “Activate a Phone” button. If you’re first time use the Family Mobile phone, click on the “Next” button to continue. Then choose your primary account holder’s phone and provide phone information and billing address. At the end, review all the information and complete your registration.
If you just want to add a new phone to your current Family Mobile account, sign in with your registered phone number and password. Then follow the instructions to add your phone.
Click here to visit FAQs of Family Mobile!
Need more help, just dial 611 from your Family Mobile phone or call customer service at 1-877-440-9758.
About Family Mobile:
Family Mobile is a cheap wireless plan provided by Walmart and T-Mobile. It just costs $39.99/month for unlimited calling and texting between 2 people in the plan, plus up to 2.5 GB of 3G data. Learn more about the plan>>