Self Activating Your New Cox Equipment



If you buy home Cox services and equipment, you will need to activate them online for use. Before them is activated, your account verification is a necessity. The whole process is easy and convenient, so keep your order number  handy and spend a few minutes to complete the process.

Once activation is complete , your Cox Advanced TV services will be available within 30 minutes and Internet  can be accessible immediately.

How to Activate your Cox Services & Equipment Online?

Check the following before you begin.

  • Ensure you have all the items in the self install kit.
  • Be sure to plug in your coaxial cables first, then plug in your power cords and other components. See your kit instruction sheet for details.
  • Access a Cox approved browser such as Firefox, Internet Explorer, or Safari.
  • Be sure the wireless capability on your computer is disabled. If not, you may have to reboot during the activation.


Step 1. In your browser, enter www.cox.com/activate and choose your state from the drop down.

Step 2. Enter your order number found on your Self Installation Instruction Sheet or Order Confirmation Email in the required box and click the button marked “Next”.

Step 3. Without an order number at hand, open the “Click Here” link to continue. At the new page, provide your location, last name on your Account/Cox Service Bill, telephone number associated with your account and last 4 SSN or Cox PIN for security purposes to verify your account.

Step 4. If you are eligible, follow the instructions to finish your activation. Once activation is complete you can click Register Now to take advantage of your online benefits.

If you have any problems during the self-activation process, call us at 888-556-1193 for assistance.

About Cox Communications

Cox Communications is an American privately owned subsidiary of Cox Enterprises providing digital cable television, telecommunications and Home Automation services in the United States. It is the third-largest cable television provider in the United States,[1] serving more than 6.2 million customers, including 2.9 million digital cable subscribers, 3.5 million Internet subscribers,[2] and almost 3.2 million digital telephone subscribers, making it the seventh-largest telephone carrier in the country.